APA citiranje

Srivastava, M. (2016). Customer Relationship Management. Vikas Publishing House Private Limited.

Chicago Style (17th ed.) Citation

Srivastava, Mallika. Customer Relationship Management. Noida: Vikas Publishing House Private Limited, 2016.

MLA citiranje

Srivastava, Mallika. Customer Relationship Management. Vikas Publishing House Private Limited, 2016.