Wirtz, J., & Lovelock, C. C. (2023). Services Marketing (3rd.). Pearson.
Čikaški stil citiranja (17. izdanje)Wirtz, Jochen, i Christopher; Chatterjee Lovelock. Services Marketing. 3rd. Noida: Pearson, 2023.
MLA način citiranja (9. izdanje)Wirtz, Jochen, i Christopher; Chatterjee Lovelock. Services Marketing. 3rd. Pearson, 2023.
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