APA (7th ed.) Citation

Shainesh G. (2006). Customer Relationship Management. Macmillan India Ltd.

Chicago Style (17th ed.) Citation

Shainesh G. Customer Relationship Management. New Delhi: Macmillan India Ltd, 2006.

MLA (9th ed.) Citation

Shainesh G. Customer Relationship Management. Macmillan India Ltd, 2006.

Warning: These citations may not always be 100% accurate.