Shainesh G. (2006). Customer Relationship Management. Macmillan India Ltd.
Chicago Style (17th ed.) CitationShainesh G. Customer Relationship Management. New Delhi: Macmillan India Ltd, 2006.
MLA (9th ed.) CitationShainesh G. Customer Relationship Management. Macmillan India Ltd, 2006.
Warning: These citations may not always be 100% accurate.