Shainesh G. (2006). Customer Relationship Management. Macmillan India Ltd.
Citación estilo ChicagoShainesh G. Customer Relationship Management. New Delhi: Macmillan India Ltd, 2006.
Cita MLAShainesh G. Customer Relationship Management. Macmillan India Ltd, 2006.
Warning: These citations may not always be 100% accurate.