Shainesh G. (2006). Customer Relationship Management. Macmillan India Ltd.
Chicago Style (17th ed.) CitationShainesh G. Customer Relationship Management. New Delhi: Macmillan India Ltd, 2006.
MLA引文Shainesh G. Customer Relationship Management. Macmillan India Ltd, 2006.
警告:這些引文格式不一定是100%准確.