APA način citiranja (7. izdanje)

Peelen, E. (2022). Customer Relationship Management. Pearson India Education Services Pvt. ltd.

Čikaški stil citiranja (17. izdanje)

Peelen, Ed. Customer Relationship Management. Noida: Pearson India Education Services Pvt. ltd, 2022.

MLA način citiranja (9. izdanje)

Peelen, Ed. Customer Relationship Management. Pearson India Education Services Pvt. ltd, 2022.