APA-ийн эшлэл(7 дахь хэвлэлт)

Baran, R. J. &. G. J. (2017). Customer Relationship Management: The Foundation of Contemporary Marketing Strategy. Cengage Learning India Pvt. Ltd.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Baran, Roger J & Galka,Robert J. Customer Relationship Management: The Foundation of Contemporary Marketing Strategy. New Delhi: Cengage Learning India Pvt. Ltd, 2017.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Baran, Roger J & Galka,Robert J. Customer Relationship Management: The Foundation of Contemporary Marketing Strategy. Cengage Learning India Pvt. Ltd, 2017.