Baran, R. J. a. G. (2017). Customer Relationship Management The Foundation of Contemporary Marketing Strategy (2nd.). Routledge.
Cita Chicago (17th ed.)Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
Cita MLA (9th ed.)Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
Atenció: Aquestes cites poden no estar 100% correctes.