Παραπομπή σε μορφή APA (7η εκδ.)

Baran, R. J. a. G. (2017). Customer Relationship Management The Foundation of Contemporary Marketing Strategy (2nd.). Routledge.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.

Παραπομπή σε μορφή MLA (9th εκδ.)

Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.