Baran, R. J. a. G. (2017). Customer Relationship Management The Foundation of Contemporary Marketing Strategy (2nd.). Routledge.
Citazione stile Chigago Style (17a edizione)Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
Citatione MLA (9a ed.)Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.