Baran, R. J. a. G. (2017). Customer Relationship Management The Foundation of Contemporary Marketing Strategy (2nd.). Routledge.
Chicago-referens (17:e uppl.)Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
MLA-referens (9:e uppl.)Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.