Baran, R. J. a. G. (2017). Customer Relationship Management The Foundation of Contemporary Marketing Strategy (2nd.). Routledge.
芝加哥风格引文Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
MLA引文Baran, Roger J and Galka. Customer Relationship Management The Foundation of Contemporary Marketing Strategy. 2nd. Routledge, 2017.
警告：这些引文格式不一定是100％准确.