Wirtz, J. Services Marketing: People, Technology, Strategy (9th.). World Scientific.
Cita Chicago Style (17a ed.)Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Cita MLA (9a ed.)Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Precaución: Estas citas no son 100% exactas.