Wirtz, J. Services Marketing: People, Technology, Strategy (9th.). World Scientific.
Style de citation Chicago (17e éd.)Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Style de citation MLA (9e éd.)Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Attention : ces citations peuvent ne pas être correctes à 100%.