Wirtz, J. Services Marketing: People, Technology, Strategy (9th.). World Scientific.
Citación estilo ChicagoWirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Cita MLAWirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Warning: These citations may not always be 100% accurate.