Wirtz, J. Services Marketing: People, Technology, Strategy (9th.). World Scientific.
Chicago (17e ed.) BronvermeldingWirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
MLA (9e ed.) BronvermeldingWirtz, Jochen. Services Marketing: People, Technology, Strategy. 9th. World Scientific.
Let op: Deze citaties zijn niet altijd 100% accuraat.