Zeithaml,Valarie A, & Bitner,Mary Jo Gremler,Dwanye D. Pandit,Ajay. (2019). Services Marketing (7th.). McGraw Hill.
Chicago Style (17th ed.) CitationZeithaml,Valarie A, and Bitner,Mary Jo Gremler,Dwanye D. Pandit,Ajay. Services Marketing. 7th. Chennai: McGraw Hill, 2019.
MLA (9th ed.) CitationZeithaml,Valarie A, and Bitner,Mary Jo Gremler,Dwanye D. Pandit,Ajay. Services Marketing. 7th. McGraw Hill, 2019.
Warning: These citations may not always be 100% accurate.