Wirtz,Jochen, & Lovelock,Christopher. (2022). Service Marketing: People, Technology & Strategy (9th.). World scientific.
Citazione stile Chigago Style (17a edizione)Wirtz,Jochen, e Lovelock,Christopher. Service Marketing: People, Technology & Strategy. 9th. USA: World scientific, 2022.
Citatione MLA (9a ed.)Wirtz,Jochen, e Lovelock,Christopher. Service Marketing: People, Technology & Strategy. 9th. World scientific, 2022.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.