Wirtz,Jochen, & Lovelock,Christopher. (2022). Service Marketing: People, Technology & Strategy (9th.). World scientific.
Chicago (17e ed.) BronvermeldingWirtz,Jochen, en Lovelock,Christopher. Service Marketing: People, Technology & Strategy. 9th. USA: World scientific, 2022.
MLA (9e ed.) BronvermeldingWirtz,Jochen, en Lovelock,Christopher. Service Marketing: People, Technology & Strategy. 9th. World scientific, 2022.
Let op: Deze citaties zijn niet altijd 100% accuraat.