Shah, D. (2007). QA Manual (2nd.). Business Horizones.
Cita Chicago (17th ed.)Shah, D.H. QA Manual. 2nd. New Delhi: Business Horizones, 2007.
Cita MLA (9th ed.)Shah, D.H. QA Manual. 2nd. Business Horizones, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.