Cita APA (7a ed.)

Zeithaml, V. A. Services Marketing (2022.). McGraw Hill Education (India) Private Limited.

Cita Chicago Style (17a ed.)

Zeithaml, Valarie A. Services Marketing. 2022. McGraw Hill Education (India) Private Limited.

Cita MLA (9a ed.)

Zeithaml, Valarie A. Services Marketing. 2022. McGraw Hill Education (India) Private Limited.

Precaución: Estas citas no son 100% exactas.