Zeithaml, V. A. Services Marketing (2022.). McGraw Hill Education (India) Private Limited.
芝加哥风格引文Zeithaml, Valarie A. Services Marketing. 2022. McGraw Hill Education (India) Private Limited.
MLA引文Zeithaml, Valarie A. Services Marketing. 2022. McGraw Hill Education (India) Private Limited.
警告：这些引文格式不一定是100％准确.