Sheth,Jagdish N, Parvatiyar, A., & Shainesh G. (2017). Customer Relationship Management: Emerging Concepts, Tools and Applications (1st.). McGrawHill.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Sheth,Jagdish N, Atul Parvatiyar, و Shainesh G. Customer Relationship Management: Emerging Concepts, Tools and Applications. 1st. Chennai: McGrawHill, 2017.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Sheth,Jagdish N, et al. Customer Relationship Management: Emerging Concepts, Tools and Applications. 1st. McGrawHill, 2017.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.