APA (7 ম সংস্করণ) উদ্ধৃতি

Sheth,Jagdish N, Parvatiyar, A., & Shainesh G. (2017). Customer Relationship Management: Emerging Concepts, Tools and Applications (1st.). McGrawHill.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Sheth,Jagdish N, Atul Parvatiyar, এবং Shainesh G. Customer Relationship Management: Emerging Concepts, Tools and Applications. 1st. Chennai: McGrawHill, 2017.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Sheth,Jagdish N, et al. Customer Relationship Management: Emerging Concepts, Tools and Applications. 1st. McGrawHill, 2017.