APA (7 वां संस्करण) प्रशस्ति पत्र

Sheth,Jagdish N, Parvatiyar, A., & Shainesh G. (2017). Customer Relationship Management: Emerging Concepts, Tools and Applications (1st.). McGrawHill.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Sheth,Jagdish N, Atul Parvatiyar, और Shainesh G. Customer Relationship Management: Emerging Concepts, Tools and Applications. 1st. Chennai: McGrawHill, 2017.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Sheth,Jagdish N, et al. Customer Relationship Management: Emerging Concepts, Tools and Applications. 1st. McGrawHill, 2017.