Srivastava, M. (2026). Customer relationship management (2nd.). Vikas Publishing House, Noida.
Cita Chicago Style (17a ed.)Srivastava, Mallika. Customer Relationship Management. 2nd. Vikas Publishing House, Noida, 2026.
Cita MLA (9a ed.)Srivastava, Mallika. Customer Relationship Management. 2nd. Vikas Publishing House, Noida, 2026.
Precaución: Estas citas no son 100% exactas.