Shankar, R. (2002). Services Marketing the Indian Perspective (7th ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationShankar, Ravi. Services Marketing the Indian Perspective. 7th ed. New Delhi: McGraw-Hill, 2002.
MLA (9th ed.) CitationShankar, Ravi. Services Marketing the Indian Perspective. 7th ed. McGraw-Hill, 2002.
Warning: These citations may not always be 100% accurate.