Style de citation APA (7e éd.)

Shankar, R. (2002). Services Marketing the Indian Perspective (7th ed.). McGraw-Hill.

Style de citation Chicago (17e éd.)

Shankar, Ravi. Services Marketing the Indian Perspective. 7th ed. New Delhi: McGraw-Hill, 2002.

Style de citation MLA (9e éd.)

Shankar, Ravi. Services Marketing the Indian Perspective. 7th ed. McGraw-Hill, 2002.