APA-ийн эшлэл(7 дахь хэвлэлт)

Shankar, R. (2002). Services Marketing the Indian Perspective (7th ed.). McGraw-Hill.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Shankar, Ravi. Services Marketing the Indian Perspective. 7th ed. New Delhi: McGraw-Hill, 2002.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Shankar, Ravi. Services Marketing the Indian Perspective. 7th ed. McGraw-Hill, 2002.