APA način citiranja (7. izdanje)

Garber, P. R. (2005). 25 Reproducible Activities for Customer Service Excellence. Prentice-Hall of India Pvt. Ltd.

Čikaški stil citiranja (17. izdanje)

Garber, Peter R. 25 Reproducible Activities for Customer Service Excellence. New Delhi: Prentice-Hall of India Pvt. Ltd, 2005.

MLA način citiranja (9. izdanje)

Garber, Peter R. 25 Reproducible Activities for Customer Service Excellence. Prentice-Hall of India Pvt. Ltd, 2005.