APA (7th ed.) Citation

Crosby, P. B. (2004). Quality without Tears. Orient BlackSwan.

Chicago Style (17th ed.) Citation

Crosby, Philip B. Quality Without Tears. New Delhi: Orient BlackSwan, 2004.

MLA (9th ed.) Citation

Crosby, Philip B. Quality Without Tears. Orient BlackSwan, 2004.

Warning: These citations may not always be 100% accurate.