APA (7th ed.) Citation

Oakland, J. S. (2001). Total Organizational Excellence. Bantam Books.

Chicago Style (17th ed.) Citation

Oakland, John S. Total Organizational Excellence. New York: Bantam Books, 2001.

MLA (9th ed.) Citation

Oakland, John S. Total Organizational Excellence. Bantam Books, 2001.

Warning: These citations may not always be 100% accurate.