Shaw, R. ;. M. (2005). Marketing Payback. John Wiley and Sons.
Cita Chicago (17th ed.)Shaw, Robert ; Merrick. Marketing Payback. New Delhi: John Wiley and Sons, 2005.
Cita MLA (9th ed.)Shaw, Robert ; Merrick. Marketing Payback. John Wiley and Sons, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.