HandBook of Services Marketing and Management

Furkejuvvon:

Bibliográfalaš dieđut
Váldodahkki:	Swartz, Teresa A
Materiálatiipa:	Girji
Almmustuhtton:	New Delhi Sage Publications India Pvt. Ltd. 2000
Fáttát:	Service industries-Marketing,Service industries-Management,Customer service-Marketing,Customer services-Management
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

Services Marketing
Dahkki: Zeithaml, Valarie A.
Almmustuhtton: (2013)

Service Management and Marketing
Dahkki: Gronroos, Christian
Almmustuhtton: (2007)

Service Marketing
Dahkki: Lovelock, Christopher
Almmustuhtton: (2011)

Services Marketing
Dahkki: Zeithaml, Valarie A
Almmustuhtton: (2006)

Services Marketing
Dahkki: Rao, K. Ram Mohan
Almmustuhtton: (2011)

Service Marketing: Integrating Customer Focus Across the Firm
Dahkki: Zeirhaml, Valarie A.
Almmustuhtton: (2019)

The Disney Way
Dahkki: Capodagli, Bill
Almmustuhtton: (2007)

Services Marketing
Dahkki: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Almmustuhtton: (2013)

Essentials of Services Marketing
Dahkki: Wirtz, Jochen
Almmustuhtton: (2023)

Services Marketing Management
Dahkki: Mudie, Peter
Almmustuhtton: (2006)

The professional service firm 50
Dahkki: Peters, Tom
Almmustuhtton: (1999)

Service Marketing: Integrating Customer Focus Across the Firm
Dahkki: Zeirhaml, Valarie A.
Almmustuhtton: (2016)

Service Marketing: Integrating Customer Focus Across the Firm
Dahkki: Zeirhaml, Valarie A.
Almmustuhtton: (2019)

Managing Knock Your Socks off Service
Dahkki: Bell, Chip R
Almmustuhtton: (2007)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
Dahkki: COOK SARAH
Almmustuhtton: (2010)

Services Marketing: Integrating Customer Focus Across the Firm
Dahkki: Zeithaml, Valarie A.
Almmustuhtton: (2012)

Do You Want To Keep Your Customers Forever
Dahkki: Pine BJ II
Almmustuhtton: (2009)

Do You Want to Keep Your Customers Forever?
Dahkki: Pine B Joseph
Almmustuhtton: (2009)

Essentials of Services Marketing
Dahkki: Wirtz, Jochen
Almmustuhtton: (2019)

Essentials of Services Marketing
Dahkki: Wirtz, Jochen
Almmustuhtton: (2019)

Successful Service Operations Management
Dahkki: Metters, Richard (Et.al)
Almmustuhtton: (2006)

Service Management
Dahkki: Fitzsimmons, James A.
Almmustuhtton: (2006)

Service Management
Dahkki: Fitzsimmons, Mona J.
Almmustuhtton: (2006)

Sewell, Carl
Dahkki: SEW
Almmustuhtton: (2002)

Handbook of Service Marketing Research
Dahkki: Rust Roland T
Almmustuhtton: (2014)

Managing Knock Your Socks off Service
Dahkki: Bella Chip R.
Almmustuhtton: (2007)

Services Marketing
Dahkki: Zeithaml Valarie A
Almmustuhtton: (2015)

Services Marketing
Dahkki: Zeithaml,Valarie A.
Almmustuhtton: (2019)

SERVICE MARKETING
Dahkki: ZETHAMAL, VALARIE A.
Almmustuhtton: (2011)

Service Marketing
Dahkki: Zeithaml, Valarie A & Others
Almmustuhtton: (2014)

Services marketing
Dahkki: Jha, S
Almmustuhtton: (2000)

Services Marketing
Dahkki: Zeithaml Valari
Almmustuhtton: (2011)

Services Marketing
Dahkki: Zeithaml Valari
Almmustuhtton: (2013)

Services Marketing
Dahkki: Rao,K Rama Mohan
Almmustuhtton: (2011)

Service marketing
Dahkki: Sharma, S.P.
Almmustuhtton: (2008)

Service marketing
Dahkki: Zeithami, Valarie & Others
Almmustuhtton: (2012)

Services marketing
Dahkki: Yadava, kamal
Almmustuhtton: (2005)

Services marketing
Dahkki: Gupta, P.
Almmustuhtton: (2002)

Services marketing
Dahkki: Jha, S
Almmustuhtton: (1994)

Services marketing
Dahkki: Apte, Govind
Almmustuhtton: (2004)