Kotter, J. P. C. (2002). Heart of Change. Harvard Bus. School.
Chicago Style (17th ed.) CitationKotter, John P; Cohen. Heart of Change. Boston: Harvard Bus. School, 2002.
MLA引文Kotter, John P; Cohen. Heart of Change. Harvard Bus. School, 2002.
警告:這些引文格式不一定是100%准確.