Hyken, S. (2009). The Cult of the Customer. John Wiley & Sons.
Chicago Style aipamenaHyken, Shep. The Cult of the Customer. Chichester: John Wiley & Sons, 2009.
MLA aipamenaHyken, Shep. The Cult of the Customer. John Wiley & Sons, 2009.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.