Hyken, S. (2009). The Cult of the Customer. John Wiley & Sons.
Citación estilo ChicagoHyken, Shep. The Cult of the Customer. Chichester: John Wiley & Sons, 2009.
Cita MLAHyken, Shep. The Cult of the Customer. John Wiley & Sons, 2009.
Warning: These citations may not always be 100% accurate.