Hyken, S. (2009). The Cult of the Customer. John Wiley & Sons.
Chicago-čujuhus (17. p.)Hyken, Shep. The Cult of the Customer. Chichester: John Wiley & Sons, 2009.
MLA-čujuhus (9. p.)Hyken, Shep. The Cult of the Customer. John Wiley & Sons, 2009.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.