Hyken, S. (2009). The Cult of the Customer. John Wiley & Sons.
芝加哥风格引文Hyken, Shep. The Cult of the Customer. Chichester: John Wiley & Sons, 2009.
MLA引文Hyken, Shep. The Cult of the Customer. John Wiley & Sons, 2009.
警告:这些引文格式不一定是100%准确.
Hyken, S. (2009). The Cult of the Customer. John Wiley & Sons.
芝加哥风格引文Hyken, Shep. The Cult of the Customer. Chichester: John Wiley & Sons, 2009.
MLA引文Hyken, Shep. The Cult of the Customer. John Wiley & Sons, 2009.