How the Way We Talk Can Change the Way We Work
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New Jersey
John Wiley & Sons
2001
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Subjects: | |
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MARC
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999 | |c 6367 |d 6367 | ||
020 | |a 9780787963781 | ||
040 | |c DDC | ||
082 | |a 658 |b KEG | ||
100 | |a Kegan, Robert; Lahey, Lisa Laskow |9 39786 | ||
245 | |a How the Way We Talk Can Change the Way We Work | ||
260 | |a New Jersey |b John Wiley & Sons |c 2001 | ||
300 | |a xix+ 300p, 23cm | ||
650 | |a Customer equity -- Management,Customer relations -- Management aCustomer loyalty |9 39787 | ||
942 | |c BK |2 ddc | ||
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