APA (7th ed.) Citation

(2009). Customer Relationship Management: Concepts and Technologies. Jaico Publishing House.

Chicago Style (17th ed.) Citation

Customer Relationship Management: Concepts and Technologies. Mumbai: Jaico Publishing House, 2009.

MLA (9th ed.) Citation

Customer Relationship Management: Concepts and Technologies. Jaico Publishing House, 2009.

Warning: These citations may not always be 100% accurate.