APA引文

(2009). Customer Relationship Management: Concepts and Technologies. Jaico Publishing House.

芝加哥风格引文

Customer Relationship Management: Concepts and Technologies. Mumbai: Jaico Publishing House, 2009.

MLA引文

Customer Relationship Management: Concepts and Technologies. Jaico Publishing House, 2009.

警告：这些引文格式不一定是100％准确.