Harvard Business School Press. (2005). Dealing With Difficult People. Harvard Business School Publishing Corporation.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Harvard Business School Press. Dealing With Difficult People. USA: Harvard Business School Publishing Corporation, 2005.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Harvard Business School Press. Dealing With Difficult People. Harvard Business School Publishing Corporation, 2005.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.