Harvard Business School Press. (2005). Dealing With Difficult People. Harvard Business School Publishing Corporation.
Παραπομπή σε μορφή Chicago (17η εκδ.)Harvard Business School Press. Dealing With Difficult People. USA: Harvard Business School Publishing Corporation, 2005.
Παραπομπή σε μορφή MLA (9th εκδ.)Harvard Business School Press. Dealing With Difficult People. Harvard Business School Publishing Corporation, 2005.
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