Harvard Business School Press. (2005). Dealing With Difficult People. Harvard Business School Publishing Corporation.
Citazione stile Chigago Style (17a edizione)Harvard Business School Press. Dealing With Difficult People. USA: Harvard Business School Publishing Corporation, 2005.
Citatione MLA (9a ed.)Harvard Business School Press. Dealing With Difficult People. Harvard Business School Publishing Corporation, 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.