APA-ийн эшлэл(7 дахь хэвлэлт)

Harvard Business School Press. (2005). Dealing With Difficult People. Harvard Business School Publishing Corporation.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Harvard Business School Press. Dealing With Difficult People. USA: Harvard Business School Publishing Corporation, 2005.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Harvard Business School Press. Dealing With Difficult People. Harvard Business School Publishing Corporation, 2005.