Harvard Business School Press. (2005). Dealing With Difficult People. Harvard Business School Publishing Corporation.
Цитирование в стиле Чикаго (17-е изд.)Harvard Business School Press. Dealing With Difficult People. USA: Harvard Business School Publishing Corporation, 2005.
Цитирование MLA (9-е изд.)Harvard Business School Press. Dealing With Difficult People. Harvard Business School Publishing Corporation, 2005.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.