Harvard Business School Press. (2005). Dealing With Difficult People. Harvard Business School Publishing Corporation.
Chicago-čujuhus (17. p.)Harvard Business School Press. Dealing With Difficult People. USA: Harvard Business School Publishing Corporation, 2005.
MLA-čujuhus (9. p.)Harvard Business School Press. Dealing With Difficult People. Harvard Business School Publishing Corporation, 2005.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.