Bhalachandran S. (2007). Custome Driven service management. Response Books.
Chicagoスタイル(17版)引用形式Bhalachandran S. Custome Driven Service Management. New Delhi: Response Books, 2007.
MLA(9版)引用形式Bhalachandran S. Custome Driven Service Management. Response Books, 2007.
警告: この引用は必ずしも正確ではありません.