Cita APA (7th ed.)

Jani, R. (2011). Services marketing: Ethics, values and cases. Paradise Publication.

Cita Chicago (17th ed.)

Jani, Ramesh. Services Marketing: Ethics, Values and Cases. Jaipur: Paradise Publication, 2011.

Cita MLA (9th ed.)

Jani, Ramesh. Services Marketing: Ethics, Values and Cases. Paradise Publication, 2011.